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Digital Restart Fund Supports More Projects in New South Wales

The Digital Restart Fund is a world-first approach to funding iterative, multi-disciplinary approaches to planning, designing and developing digital products and services in NSW. It encourages projects that use the modern methodology and foster customer-driven business transformation and collaboration across the NSW Government sector. A variety of projects are in the pipeline and are aimed at delivering outcomes for NSW customers. A few examples are as follows:

  1. HOPE Platform Integration

Patient Reported Measures (PRM) are a key tool in delivering care that is important to patients. The Health Outcome Patient Experience (HOPE) system is a standalone system used by patients and clinicians to review and assess, adjusting care as required.

This project will integrate HOPE with hospital electronic medical records to streamline patient consultations through one system improving efficiency for the clinicians and the care experience for the patient.

  1. Smart Beaches

The Smart Beaches project aims to deliver a standardised and automated reporting tool to all lifeguard services, integrating available and emerging data sources. Smart devices such as GPS asset tracking, wave monitoring and crowd counting will be trailed in 5 local government areas.

Smart Beaches provides an opportunity to make NSW the global leader in beach safety management.

  1. Level Crossing Technology Trials

The Level Crossing trials will evaluate innovative technologies to improve safety and driver awareness of a level crossing. The embedded data collection in level crossing infrastructure will enable a data ecosystem that will improve safety and supply chain resilience across the road and rail network for Smarter Places.

  1. Smarter Soil Conservation

Smarter Soil Conservation will modernise digital capability through consolidation of existing Smarter Soil Conservation systems, enabling staff to digitally monitor, record and assess work sites for compliance and safety in the field.

Mobile technology will enable staff to monitor, record and assess work sites for Work Health and Safety compliance on site using real-time data that can be automatically validated and reported.

  1. Drone Biodiversity Hub

The Drone Biodiversity Hub will make monitoring Koalas and other fauna in NSW using drones, which will provide better and more consistent results. Department of Planning, Industry and Environment (DPIE) and NSW customers will have the ability to apply advanced AI to detect fauna across NSW, starting with Koalas.

About the Digital Restart Fund

The Digital Restart Fund is administered by the Department of Customer Service of New South Wales and funds iterative, multi-disciplinary approaches to planning, designing and developing digital products and services in the region. It encourages projects that use modern methodologies and foster customer-driven business transformation and collaboration across the NSW Government Sector.

The Digital Restart Fund Annual Report for 2020-21 was prepared following legislated reporting requirements to promote transparency, accountability, and integrity across the public sector.

Starting in June 2019 with a budget of AU$ 100 million, the fund has increased significantly in recent state budgets and now stands at AU$ 2.1 billion. Over the past two years, the government has invested in projects that transform customers’ experience in education, and health, creating liveable and safer communities, our criminal justice system, plus much more. Projects funded by the Digital Restart Fund have already saved 3,220 working days of customer time and identified AU$ 2.3 billion in economic returns for NSW.


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