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HK government tech lab launches AI Chatbot

The Hong Kong Smart Government Innovation Lab recently announced that one of its incubatees launched a new solution which is now ready to be acquired by companies and institutions.

Solution description

The firm’s AI chatbot solution can be used in various teaching and learning scenarios that can be scaled up to teaching or training large groups of students or employees. One breakthrough for the firm was the development of the software that enables online classroom flipping, which greatly enhances the experience of remote teaching due to COVID-19 pandemic. The research ideas behind the firm’s technologies have been published in academia venues and the filing of trademarks and patents are in the process. The benefits to end clients (students/employees) are supported by real data collected over three years.

Application Areas

The solution was designed to be applied in the areas of Broadcasting, Education as well as Training.

Technologies Used

The solution employs Artificial Intelligence (AI), Cloud Computing, Data Analytics, Deep Learning, Machine Learning and Mobile Technologies.

Use case

The firm’s AI Chatbot is a complete solution aimed at empowering students of all abilities to learn effectively reaching their full potential while enabling scalable personalized learning on a real-time scale using Artificial Intelligence (AI) software technologies. It is common knowledge that the one-size-fits-all common education system that focuses on rigid assessment and pressurized competition leads to high dropout rates and stressed-out teachers and students.

Stakeholders such as parents and school management often lack the understanding of problems faced by classroom teachers who in turn lack the knowledge on how their students perform in classrooms individually or across groups (within and across schools). Over years, disinterested students would have either given up already at an early stage or lag in foundational subjects like mathematics, thus leading to persisting education equity problems.

With pedagogy as the driver, tech innovations in education need to be relevant to the generations of students and teachers. Educational software — fuelled by the proliferation of mobile devices — creates the very tools needed to solve the education equity problem.

Technology can and must be mobilized to make the process of teaching and learning more efficient and engaging to curtail the critical decline of quality teachers in the industry, as well as unlock a fascination within students for intellectual subjects, inspiring students to pursue lifelong learning.

Ongoing research in neuroscience has provided new insights into the intricacies of neural processes underlying learning, offering clues that engaging individualized instruction with feedback can nurture learning. The feedback loop between teachers and individual students must be closed and reinforced with pedagogical innovations. The feedback loop between stakeholders like management, parents and teachers must be closed and reinforced with innovations that equalize equity gaps and optimise learning.

The company provides a complete solution to innovate K-16 education learning based on integrated software products driven by mobile AI Chatbot technologies and proprietary techniques in cognitive cloud computing big data analytics. For K-12 students, the firm’s AI Chatbot running on mobile tablets connect students with educational contents curated by a creative gamification process.

For K-16 (covering tertiary students) and adult learners, the mobile AI Chatbot technologies provide in-classroom and remote learning based on pedagogical innovations like classroom flipping with peer instructions that allow at scale delivery to a large number of students worldwide, opening up the possibility to teach 21st-century skill-sets and to groom an AI workforce. Data analytics-driven by cloud computing and machine learning algorithms provide deep insights and real-time feedback on students’ learning process to stakeholders like school management, teachers and parents.

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