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HK govt tech lab releases DLT insurance solution

The Smart Government Innovation Lab (the Lab) has announced that it is looking for start-ups, SMEs or other companies that are looking to acquire the updated version of a solution developed by one of its incubated firms in 2018.

Solution description

The solution was developed by MIDAS, is a motor insurance Distributed Ledger Technology (DLT) based authentication system which provides motor policy document authenticity checking service.

It is fully supported by the Insurance Authority, and currently used by related departments of the Government, insurance companies, sub-agents and intermediaries and car owners.

The system has been implemented and employed with a fully proven record by multiple departments, NGO and private companies since early 2018.

Application Areas

The areas of application for the technology include Broadcasting, City Management, Climate and Weather, Commerce and Industry, Development, Education, Employment and Labour, Environment, Finance, Food, Health, Housing, Infrastructure, Law and Security, Population, Recreation and Culture, Social Welfare, Transport as well as other DLT-related areas.

Technologies Used

The solution employs mainly blockchain technology.

Use case

The following are the current pain points in the motor insurance industry:

  • Car owners bought fake motor cover notes/policy documents which would not have any insurance coverage
  • No means for car owners to verify the authenticity of their motor cover notes/policy documents
  • Law enforcement body does not have sufficient time / effective means for facilitating their authenticity checking

The MIDAS motor insurance DLT-based authentication system aims to solve the above problems – with the following benefits:

  • Provides motor cover note/policy document authenticity checking service
  • The DLT system stores just-enough data for authenticity checking only
  • No Personal Identifiable Information (PII) is stored on the DLT system
  • The DLT system is a consortium platform which disallows any fake cover note/policy being uploaded to MIDAS
  • Transparency and immutability (data cannot be altered or deleted) provides an audit trail for all transactions on MIDAS

In 2018, a Hong Kong-based start-up and the Hong Kong Federation of Insurers (HKFI) launched the motor insurance platform that harnesses blockchain to ensure authenticity and counter fraud.

The system, known as the Motor Insurance DLT-based Authentication System (MIDAS), was developed to enable the easy verification of motor insurance documents to prevent fraud and spot fake documents produced by illegal insurance brokers.

MIDAS was developed over a 12-month period and has passed independent security audits. In order to protect the privacy of motorists, the ledger does not store any personally identifiable information.

Car owners can use a system-generated QR code to have their insurance cover notes and policies authenticated at the Transport Department’s offices.

The Chairman of the HKFI Accident Insurance Association stated that MIDAS is the first-ever industry-wide application of blockchain technology in the space of motor insurance in Asia.

This is a classic case of a public-private partnership initiative to address the perennial problem of fake cover notes in our insurance market.

Clamping down on insurance fraud

In a bid to reduce cases of insurance fraud, the Hong Kong Federation of Insurers (HKFI) launched an insurance fraud detection database to protect both insurers and policyholders in December 2018.

The Insurance Fraud Prevention Claims Database (IFPCD) will utilise state-of-the-art artificial intelligence (AI) technology to detect different types of insurance fraud, particularly those involving multiple claims and syndicates.

The IFPCD is fully compliant with the European Union’s General Data Protection Regulation (EU-GDPR), and its AI is powered by French insurtech company.

While Hong Kong lags behind many other insurance markets in terms of fraud detection and prevention, the aim is to move ahead quickly via MIDAS and the launch of the IFPCD.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.