We are creating some awesome events for you. Kindly bear with us.

New delivery robot launched by HK government tech lab

Image Credit: RV Automation Technology Co., Ltd, Website

The Hong Kong Smart Government Innovation Lab announced the launch of a new solution. The innovation is now ready to be acquired by companies and institutions.

Solution description

The solution, called the Office Delivery Robot, can navigate in the indoor environment autonomously by SLAM technology. The robot uses advanced algorithms and can navigate without the need for ground markings, bar codes, and tracks.

The robot benefits from quick activation technology wherein there is no need for identification and signal receivers. Various top modules are designed for delivering different goods and items, such as beverage and paper files, from one location to another location on the same floor.

The robot can follow the person to a designated location and maintain a safe distance of 1-1.5 meters. It will return to its original location by navigating along its own pre-set route. The robot can navigate its way through interference by humans – when a person passes its path, the robot can maintain its course and reach its target destination.

The robot’s navigation system uses a 3D camera and two 270-degree diagonally placed optical radar detection scanning functions to achieve better path planning and collision avoidance in an unstructured environment. Pre-records the waypoint in a known map, the robot can travel to pre-defined destinations.

With the application of Office Delivery Robot, less effort of Workman is required and thus to help improve office efficiency and productivity. The robot can be tailor-made corresponding to customer’s requirements such as adding digital locks.

Application Areas

The solution can be applied in the areas of Commerce and Industry, Employment and Labour as well as in the Food sector.

Technologies Used

The robot employs Artificial Intelligence (AI) and Robotic Process Automation.

Use Case

The Office Delivery robot can navigate autonomously and follow a pre-set route to deliver goods and items. It helps to save the time and effort of working staff. In addition, the robot is able to deliver several goods in one trip which is more efficient. With its locking system, the robot can prevent users from taking the wrong items and the system ensures traceability. The robot is user-friendly meaning it can be easily set-up and operated. As it utilizes SLAM technology, no additional markings or tags are required to be installed at the site which saves the cost and time for implementation.

In light of the COVID-19 pandemic, the robot can also aid in the maintenance of social distancing and prevent avoidable interactions that might result in the spread of the virus.

The solution was developed by a Hong Kong-based start-up that was founded in 2015. The firm focuses on developing people-centric robotic applications in logistics, manufacturing, healthcare, retailing and education sectors.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness. I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend