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Australia: Generative AI and its Journey to Mainstream

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In the realm of artificial intelligence (AI), the year 2023 witnessed a surge in the prominence of generative AI, thrusting it into the mainstream. This period has been marked by remarkable advancements, thrusting AI into the forefront of public discourse, with Collins Dictionary even designating AI as the word of the year.

Despite previous apprehensions of AI triggering cataclysmic consequences, humanity has persevered. Looking ahead to 2024, AI is predicted to propel breakthroughs in healthcare, reach new milestones in autonomous vehicles, and intensify ethical debates surrounding its role in society, thereby influencing the trajectory of technological evolution. This forecast was generated using ChatGPT 3.5.

As part of Australia’s inaugural National AI Month, insights were sought from leaders in AI affiliated with the National AI Centre (NAIC), NAIC Think Tank members, and industry associates regarding their predictions for AI in 2024. Anticipations include the normalisation of AI in everyday life, an upswing in investor interest, and the ubiquity of AI across diverse sectors.

Experts foresee AI becoming both commonplace and extraordinary, integrated into various facets of daily existence. Judy Slatyer, a proponent of responsible AI deployment, envisions a scenario where millions of individuals will leverage advanced AI features in their daily activities. By the end of 2024, the widespread use of AI-enabled assistants is predicted, tailored to individual needs, or embedded in the products and services used daily.

The Head of AI Analytics and Data Science at Information technology company, highlights the increasing adoption of generative AI driven by excitement and declining technology costs. The General Manager of Privacy and Customer Trust at an Australian conglomerate, predicts large-scale AI adoption in diverse business domains, with potential risks associated with “Shadow AI” emerging outside official channels.

In contrast to the speculative hype surrounding AI, 2024 is anticipated to bring a reality check as businesses shift from experimental phases to practical implementations. An expert in ethical AI commercialisation, emphasises the importance of understanding data for sustainable results and dispels the notion of AI as a magic wand.

Technical experts anticipate ongoing improvements in AI capabilities in the coming year, focusing on bug fixes and the development of models capable of processing multiple data types. The emphasis will be on multi-modal large language models and fine-tuning for specific workflows.

As AI continues to weave into the fabric of daily life, governance, and responsible development gain prominence. The Vice President of Worldwide AI Initiatives at an American multinational technology company predicts a shift from global AI governance discussions to the establishment of dedicated bodies focused on it. The Head of Privacy and Data Ethics at the National Australia Bank foresees a delicate balance between big data and minimising unnecessary data collection.

In this evolving landscape, a global expert in AI, international law, and governance underscores the increasing importance of governance as litigation rises and companies adopt more technology. She advocates for mindful scepticism, inclusivity in decision-making, and a recognition that technology cannot solve all challenges.

OpenGov Asia earlier reported that Australia launched an initiative aimed at fostering the safe and seamless integration of Artificial Intelligence (AI) into the operational frameworks of its businesses. Spearheaded by the Minister for Industry and Science, Ed Husic, the Australian Government’s Artificial Intelligence Adopt Program is set to allocate AU$17 million to establish up to five AI Adopt centres strategically positioned across the country.

The program invites applications from Australian businesses, research institutions, and industry partners equipped with the expertise to deliver comprehensive training and upskilling packages tailored to the unique needs of businesses. These centres, strategically aligned with the key priority areas outlined in the National Reconstruction Fund, will serve as hubs of excellence, each dedicated to specific industries.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.