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Singapore’s Housing Development Board (HDB)’s HDB Smart Hub was recently conferred the Best Adoption Award for public sector under the SG:D TechBlazer Awards. Prior to the awards ceremony, I have a quick chat with Mr Fong Chun Wah, Deputy Chief Executive Officer (Building), HDB, about what residents can look out for thanks to the Smart Hub.
What’s so Smart about the Smart Hub?
HDB Smart Hub is a digital platform which integrates, manages and analyses data centrally.
Using the data generated from building services such as utilities, lighting and lifts can be analysed to identify areas of improvement. A data driven solution will bring about more convenience for residents and optimise estate operations of HDB towns.
Town Councils may monitor and deliver estate services in a more efficient and effective manner. Moreover, the Smart Hub supports the Board’s planning and design processes, and community development efforts.
In their words, the Smart Hub is akin to the ‘brain’ of an HDB estate, making it a living lab. The information is gathered real-time from sensors around the estate into a central repository within HDB on a dashboard.
HDB is working with various industry partners to roll-out their ideas.
The first phase of Smart Hub has been implemented in Yuhua estate. Teck Ghee, Punggol and Tengah will be next in line for data monitoring and analysis.
Smart Building, Happy Life
While these things seem to be more of planning and construction, the impact felt by residents will be immeasurable.
Mr Fong shares with us that it is the residents who are at the heart of many of their projects. HDB is merely the enabler in envisioning a futuristic estate.
Take the Smart Socket project for example. To be rolled out in the Punggol Northshore district, residents will have the convenience of having an IoT-friendly home. IoT home devices to manage wellness and utilities typically need homes to be specially configured. Cognisant of the trend, the smart socket allows HDB residents to be smart ready without having to reconfigure their homes or purchase smart plugs.
Sticking to the guiding principle of enabler, Mr Fong says HDB will not be rolling out applications which compete with those which exist in the open market. Residents are free to pick and choose their own. HDB’s role is to play a supporting role by wiring homes in such a way that complement whichever services residents choose.
A Breath of Fresh Air
Tengah town is the next up and coming town. Designed to be sustainable and encourage residents to live greener lifestyles, Tengah will have utilities and waste management services.
Mr Fong gives the example of the smart Pneumatic Waste Conveyance System (PWCS). The system promotes a more hygienic and efficient method of waste collection and management. As an automated and enclosed waste collection system, it uses high speed air suction to transport household waste via an underground network to the Centralised Bin Centre.
Explaining, Mr Fong said, “This means that people do not have to come around to collect the rubbish or collect a lot of waste which builds bad smells. The new system will be a conveyance system where all the refuse will be collected at one point, to reduce health hazards to the residents and smell nuisance. This makes the environment better for the resident.”
“The sensors are also able to detect when the conveyance system has been broken down. The data that comes in will help to determine if it is a mechanical fault or related to a particular resident [who throw bulky refuse].”
Close to 3000 units will be connected to a single point. The number of trucks moving between blocks will significantly refuse. Importantly, the technology addresses manpower needs for cleaners.
No Longer Home Alone
The third and perhaps the most astute to Singapore’s demographic change, is a collaboration with hospitals and Pioneer Generation partners on Smart Elderly Monitoring.
“Elderly at home are very vulnerable to falls. Instead of technologies which ties one to a pull cord, the smart technology is to enable the home to have sensors. It learns how the elderly behaves. If there is an abnormality detected, the information is immediately sent to their loved ones, so they can check on them. This is one of the things HDB is exploring,” said Mr Fong.
The service has been trialled with various service providers to roll out the technology. Although HDB did not provide the service directly, testing was conduct in tandem with the service providers.
Upon an elderly’s discharge from the hospital, for example, healthcare workers can inform the patient about the available technology in the market.
Reiterating, Mr Fond said, “In a way, HDB becomes an enabler rather than a service provider for such needs…Because everybody needs a different service.”


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The government released Presidential Regulation Number 132 of 2022 About the National Electronic-Based Government System Architecture to close corruption loopholes and improve government services to the people through integrated digital transformation (SPBE).
The National SPBE Architecture is vital for carrying out government business processes correctly and eliminating redundant government business processes to improve public services. The National SPBE design, according to Mahfud, is also projected to decline the repetition of ICT applications and infrastructure and increase information security.
“Integrated digital transformation can ultimately close the gaps in corruption in the service process and the use of state funds. The implementation provides quick, accurate, and transparent monitoring,” said Mahfud MD, Coordinating Minister for Political, Legal, and Security Affairs, at a Ministerial Level Coordination Meeting discussing the Acceleration of Implementation of National SPBE at the Coordinating Ministry for Political, Legal, and Security Affairs.
The coordination meeting also reviewed the integration of the SPBE architecture’s development of the Information Technology-Based Integrated Criminal Justice System (SPPT-TI). The consolidation will involve digitalisation and the standardisation of the quality of national digital services.
SPBE’s position as a catalyst in speeding national development necessitates synergy from numerous initiatives stipulated in the National Medium-Term Development Plan for 2O2O-2O24. It would also assist the unification of government services through an interoperable data and information-sharing system in compliance with the One Data Indonesia strategy.
Furthermore, the Coordinating Minister for Political, Legal and Security Affairs stated that cross-sectoral cooperation in the fields of Politics, Economy, Maritime Affairs, and Investment, as well as Human Development and Culture, was needed to ramp up the coordination of the national programme between government agencies.
“Each Coordinating Ministry is responsible for advancing SPBE implementation in the ministries/agencies under its management,” he explained.
On a separate occasion, the Ministry of Administrative Reform and Bureaucratic Reform (PANRB) convened a working session with members of the National Electronic-Based Government System Coordination Team (SPBE). The session covered a variety of issues, including efforts to accelerate the implementation of a digital government that is clean, effective, visible, and responsible.
E-catalogue is another effort to promote efficiency and minimise corruption which will digitally document government procurement transaction procedures.
Digitisation of government administration is one technique for developing an effective bureaucracy. The state civil apparatus (ASN) must move away from routine and toward a creative culture to improve people’s happiness. To be adopted, however, digitalisation must have genuine repercussions or implications on poverty reduction rates and investment growth.
Meanwhile, the Philippines has made a similar effort to prevent corruption by implementing Integrated Financial Management Information Systems (IFMIS) (IFMIS). The Public Financial Management Committee (PFMC) has authorised an integrated solution for transparent tracking of public money disbursements and appropriations.
BTMS is an important IFMIS component. The system is a web-based, completely automated, and centralised database that will help generate crucial information on all areas of government financial operations and function as an online ledger where transactions are documented in real-time from purchase to payment.
The government believes that the digital transformation initiative and convergence hub can improve government system performance. The system will deliver real-time and consolidated reports, improve company efficiency and system resilience, and prevent corruption.
On the other hand, Thailand’s government intended to produce a law document that will enable anti-corruption organisations, to prohibit illegal online transactions and cybercrime. Furthermore, to improve access to public information, the Ministry of Digital Economy and Society (DES) has accelerated the development of a technological infrastructure system to support people’s use and reduce inequities in obtaining information via computer networks or online.
They also enacted the Personal Data Protection Act B.E. 2019 to safeguard the personal information (PDPA). The Personal Data Protection Regulation and Cross-Border Data Transfer are defined in the statute designed to protect private data rights. As a result, it is critical to retain citizens’ interest and safety in the internet environment.
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Automated elections are cost-effective because they can accommodate up to 1,000 voters per clustered precinct instead of 500 voters per precinct in manual ballots, necessitating paying more workers. Therefore, Rep. Elpidio Barzaga Jr. of Cavite 4th District advised his colleagues in the House of Representatives to employ the Automated Elections System (AES) in the Barangay (village) and local council Sangguniang Kabataan (BSK) elections on October 30 this year.
In House Resolution 717, which he submitted on Wednesday, Barzaga asked the House Committee on Suffrage and Electoral Reforms to launch an investigation into the Electoral Reform Act. The viability and feasibility of executing automated BSK polls are discussed.
“It will not only result in faster outcomes and the announcement of victors, but it will also eliminate human involvement or error and confusion in the evaluation of ballots on an experimental basis on the BSK Elections in major barangays, ideally in Metro Manila,” he convinced.
There are 42,022 barangays in the country as of October 2022, each with one punong barangay (local official) and seven Sangguniang Barangay (village council) members, one SK chairperson and seven representatives.
There will be two polls for the BSK elections, one for ordinary voters aged 18 and above and another for SK electors aged 15 to 30. The lawmakers suggested repurposing and adjusting the existing Vote Counting Machines (VCMs) to accept two ballots from registered voters. Then, the devices can independently summarise the Barangay and SK elections’ scores.
The BSKE, scheduled for October this year, will use a manual election system in which voters will write the names of candidates on ballots. Historically, manual elections can encounter issues such as imprecise counting, perception, and appreciation of votes. The integration of votes in larger Barangays usually takes two to three days, as opposed to automated elections, which immediately transmit the results to the canvassing centre upon closing of the voting.
Barzaga stated that the Commission on Elections (Comelec) was praised for conducting the national and municipal polls on May 9, 2022, for having the fastest results and largest voter turnout since the Philippines adopted the AES in 2010, and that the public has accepted the outcomes of the elections. The 2022 national and municipal elections were attended by 55,290,821, or 84.10 per cent of the 67,745,526 registered voters.
The resolution also said that the Comelec owned the 97,000 reconditioned vote-counting machines (VCMs) it purchased in 2016 and leased more VCMs for the 2022 elections and that a portion of these machines will be used in the BSK Elections in the pilot barangays. Barzaga believes voters are well-versed in using AES since The Philippines have used the technology in the national and municipal elections in 2010, 2013, 2016, 2019, and 2022.
Meanwhile, the Commission on Elections (Comelec) has indicated that it is open to holding automated village votes. Comelec chairperson George Erwin Garcia noted that they would investigate the possibility of executing a pilot test of barangay and SK election automation in specific areas/precincts. He mentioned that Barzaga contacted him about the proposition earlier this week.
President Ferdinand R. Marcos Jr. signed Republic Act 11935 on October 10, 2022, rescheduling December 5, 2022, BSK elections to October 30, 2023, and holding other polls every three years after that. Meanwhile, earlier this month, OFW Party List Rep. Marissa Magsino suggested that the government should change the existing law to increase voting options to prevent voter disenfranchisement of about 1.83 million OFWs exercising their right to vote. The proposed legislation would enable Filipino personnel working abroad to vote via email, web-based portals, and other internet-based technologies.
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The Philippines has begun issuing individual electronic land titles (e-titles) to 1,839 agrarian reform beneficiaries (ARBs) in the Eastern Visayas region. The Department of Agrarian Reform will give the ARBs their personalised e-titles (DAR).
DAR stated that 2,591 electronic titles (e-titles) totalling 3,922 hectares of the agricultural property would be given on Jan. 26 as part of the Support to Parcelisation of Lands for Individual Titling (SPLIT Project). The first batch of individual titles developed by the SPLIT Project will be distributed in the Visayas State University-Tolosa Campus auditorium.
According to DAR Secretary Conrado Estrella III, this is per President Ferdinand R. Marcos Jr.’s direction to hasten the issuance of land titles to ARBs this year and to provide support services to help them better their living conditions.
“We will issue individual e-titles to preserve and affirm our ARBs’ property rights,” he explained.
The SPLIT initiative proposes fast-tracking the subdivision of national collective certificates of land ownership award (CCLOAs) of around 1.3 million hectares of land. The World Bank supported the SPLIT initiative to partition CCLOAs and tribute individual titles to ARBs.
According to DAR Eastern Visayas Regional Director Robert Anthony Yu, the SPLIT project includes approximately 17,496 CCLOAs encompassing a total of 220,473 hectares of agricultural properties throughout the region. Yu stated that the area has verified around 67,601 hectares, while 3,922 hectares have been granted with e-titles.
The SPLIT project seeks to fully implement the Comprehensive Agrarian Reform Programme by allowing farmer-beneficiaries to have clear and defined ownership of the parcels of land they are tilling. The e-titling aim to stimulate farmers to grow their crops and make long-term progress on their ground. The award to ARBs was also established to stabilise requests, tenure ship, govern lands, and generate short-term economic opportunities for project workers who will be employed in the project.
Estrella stated in an earlier interview that farmers could not successfully use the land to make income because they needed to know the metes and bounds of the land assigned to each of them. Estrella believes that by granting farmers individual rights, more ARBs will be inspired to enhance their landholdings, resulting in higher agricultural output and household income.
The Philippines pushed land management digitalisation. The Department of Environment and Natural Resources (DENR) Land Management Bureau (LMB) has fully integrated the Land Administration Management System (LAMS) databases of 16 local and community environment and natural resource bureaus in the Philippines into their respective regional offices.
LAMS is a computer-based information system consolidating the country’s land data and records. It is geared for quick and straightforward land information processing, tracking, and retrieval. As a result, the DENR-NCR and DENR-Calabarzon Regional LAMS datasets were combined to create LMB-LAMS.
LMB also pooled and assessed 19 towns undergoing Digital Cadastral Database Cleansing through different DENR regional offices. LMB Director Emelyne Talabis adds that the agency is happy with its accomplishments this year on critical programmes, which resulted in improved delivery of land-related services to Filipinos.
The Philippines generally attempted to improve its digital competencies after falling behind. The Philippines placed last among Southeast Asian countries in the 2022 World Digital Competitiveness Ranking. Furthermore, it is the 13th largest economy in Asia, trailing only Mongolia.
The Senate has rolled out an act to push the complete e-governance implementation in the Philippines. All government agencies, offices, and instrumentalities, including local government entities, are required under the bill to disclose all necessary information in both traditional and online formats. The Department of Information and Communications Technology (DICT) will be the principal agency in enforcing the provisions of the Act.
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This year, the government wants relevant ministries and agencies to tighten management and increase oversight of e-commerce activities to identify violations and prevent tax losses. The Ministry of Industry and Trade’s (MoIT) E-commerce and Digital Economy Agency will work with departments from the Ministry of Information and Communications (MIC) and the Ministry of Finance to share data and better regulate business activity on social media and in cyberspace.
The inspections will also focus on ensuring that e-commerce platforms and social networks are taking proper steps to screen, prevent and block accounts that do not provide adequate information or have signs of trading in counterfeit or illegal goods.
The E-commerce and Digital Economy Agency will continue to collaborate with other government agencies such as the Market Management Agency, the Department of Cybersecurity and High-Tech Crime Prevention, the Ministry of Science and Technology, and MIC to inspect and monitor e-commerce businesses for compliance with the law, in accordance with plans approved by the Minister of Industry and Trade.
The agency will also evaluate existing policies and make practical changes to improve the management of e-commerce business activities. It will upgrade infrastructure and supporting services and incorporate new technologies to assist the digital transformation of businesses.
Furthermore, the agency will offer training to improve the inspection and handling of violations in e-commerce. It will organise events to promote anti-counterfeiting and encourage e-commerce website operators to better protect consumers’ interests.
Last year, Vietnam’s e-commerce industry continued to grow and become a significant distribution channel. As the economy recovers from the pandemic, e-commerce has been a leading sector in the digital economy. A survey from the Ministry of Industry and Trade showed that retail e-commerce revenue in Vietnam increased by 20% in 2022 as compared to 2021, reaching US$ 16.4 billion. This accounted for 7.5% of the total retail sales of goods and services in the country.
To establish trust for consumers in online shopping, safeguard legitimate traders, and foster e-commerce development, the government reviewed and requested e-commerce companies to remove or lock 1,663 stalls with 6,437 counterfeits or violated goods, and blocked five infringing websites.
Experts recommend that there should be regulations on the responsibility of information security of relevant organisations and individuals in order to prevent tax loss and protect business interests. This includes regulations on the security of websites and the responsibility to provide information to tax authorities, which would help make tax management more effective.
Associate Professor Le Xuan Truong, Director of the Academy of Finance’s Faculty of Taxation and Customs under the Ministry of Finance, suggested that the government should implement a regulation that forces e-commerce trading floors to be responsible for withholding and paying taxes on behalf of individuals as well as perform payment intermediary services and participate in operating and controlling delivery activities and receiving money from buyers. Over 40 countries worldwide so far have regulated the responsibility of e-commerce exchanges in deducting taxes of individuals if the floor provides payment services, or directly participates in the delivery and receipt of goods by buyers and sellers.
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Budi Gunadi Sadikin, Minister of Health, announced the development of SATUSEHAT, an interoperable Indonesian health data system. Budi aimed to complete the digitalisation of health data by January 2024. In keeping with the spirit of an impactful bureaucracy, the Minister of Health is sure Indonesians would benefit from digitisation.
“The concept is interchangeable; (health facilities) can use the information anywhere: all hospitals, both public and private, pharmacies, clinics, health centres, and labs throughout Indonesia will use the same data format, and (the data) can be exchanged,” he said at the launch of the Digital Transformation Office (DTO) Space in Jakarta.
SATUSEHAT is a health platform that serves as a forum for various health apps from companies in the health business. As a result, all applications and health service facilities on the SATUSEHAT platform, including vertical hospitals, government hospitals, private hospitals, health centres, Posyandu, laboratories, clinics, and pharmacies, must adhere to the Ministry of Health’s criteria.
People no longer need to carry physical medical record files while moving hospitals because of this platform. All patient medical record resumes have been digitally captured on the SATUSEHAT platform, which can be viewed from anywhere and at any time using mobile phones.
“For certain users who haven’t been able to produce health applications, we can aid later. (And) We can eventually give standard and free applications for significant stakeholders such as Puskesmas (community health centres) and Posyandu (toddler integrated service post). This way, we can do data integration elegantly on the same platform,” Budi confirmed.
Furthermore, the Ministry of Health established DTO as a Ministry of Health work unit dedicated to implementing the Healthy Indonesia programme by developing effective data-driven policies and digital technology products. User-Based Technology Development, National Health Data Integration, Technology Capacity Building, and Data-Based Policy Making are the four principles of digital transformation being implemented.
Budi directed the DTO and the Data and Information Centre (Pusdatin) to take meaningful actions to expedite national health data digitisation. DTO must complete nationwide health interoperability that is transparent and accessible to all parties. The merger process started on July 6, 2022, and is expected to be finished by the end of 2023.
Another challenge is to combine clinical and genomic data to assess the health of the Indonesian population deployed with Artificial Intelligence to create more detailed and exact results. AI will subsequently support the Ministry of Health’s clinical and genomic data. The services are designed to help Indonesia advance health biotechnology.
During the inauguration ceremony, the Minister for Administrative Reform and Bureaucratic Reform (PANRB), Abdullah Azwar Anas, praised the Ministry of Health’s digital transformation in the healthcare system. He anticipated that the shift would affect at least five items. First and foremost, it increases the quality of healthcare services. Second, it improves access to healthcare services. Third, raise the added value of the health sector economy with a focus on domestic goods.
Fourth, speeding the achievement of the government’s main healthcare projects, such as lowering stunting prevalence. Fifth, strengthen health human resource expertise while guaranteeing equitable distribution across the country.
“For example, we may ensure that a health concern is treated by integrating data, then monitoring therapy until the assessment is entirely digitally driven. We can learn from the Covid-19 pandemic, in which health technology was extremely useful in combating the pandemic,” he went on to say.
Anas believes that the Ministry of Health’s SATUSEHAT will soon be merged with the National Electronic-Based Government System. He praised the tremendous efforts made by the Ministry of Health to implement digital transformation.
The Ministry of Health’s consolidation initiative can serve as a model for other Ministries/Institutions looking to increase work units’ roles in supervising the government’s digitalisation activities. Anas is optimistic that the integrated ecosystem of digital health data will be a huge step forward for the country’s health sector.
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Abdullah Azwar Anas, Minister of State Apparatus and Bureaucratic Reform (PANRB) observed that the state digital public service sector is still fractured by agency, sector, and silo-based systems. As a result, citizens must frequently enter similar data and create several accounts to access various digital-based public sector services. Therefore, the next Electronic-Based Government System (SPBE) aims to improve unity by providing a single access system for the country’s digital services, resulting in better public service quality.
“The Presidential Decree on the Architecture of the National SPBE also aims to integrate separate digital services into an inclusive digital service through the National Government Administration Portal and the National Public Service Portal, aka digital Public Service Mall (MPP),” Anas explained in a meeting with representatives from various ministries/agencies at the Ministry of Home Affairs office in Jakarta.
The government is making significant efforts to advance SPBE, including introducing Digital Public Service Malls (MPP) as one of SPBE’s manifestations. SPBE is also a part of President Joko Widodo’s Thematic Bureaucratic Reform to digitise government services.
The Thematic Bureaucratic Reform focuses on five areas: poverty reduction, increased investment, digitisation of services, domestic spending, and inflation management. The thematic bureaucratic reform scheme has been implemented and will be applied inside the TNI (national army), Polri (federal police), and the Attorney General’s Office.
Furthermore, the government has physically constructed and inaugurated more MPPs. In the future, all regions will have MPPs that are not only physical but also digital, containing all government services based on population statistics (Digital ID). According to the advice of the President and Vice President, MPP Digital has become the ministry’s short-term focus.
As a result, the Ministry PANRB, in collaboration with the Ministries of Home Affairs, Communication and Informatics, BSSN, and Finance, is working to execute Thematic Bureaucratic Reforms. According to the President’s directives, the programme must impact society through the execution of SPBE.
The PANRB ministry would continue supervising SPBE implementation through the SPBE Coordinating Team. To design SPBE architecture, the team requires a plan and linked steps. The national SPBE architecture is supposed to maintain the integration of National Digital Services while handling the national programme theme.
The plan clarified each job description to eliminate overlapping work and maximise the coordinated approach. The structure will also serve as a guide to align digitisation initiatives to make them more effective and efficient. In addition, a timeframe for the implementation plan has been established to simultaneously carry out the National SPBE Architecture strategic effort.
Johnny G. Plate, Minister of Communication and Informatics, who also participated in the coordination meeting, explained that the Ministry of Communication and Information is currently building a National Data Centre (PDN), a government service liaison system, and an intra-government network to support SPBE. In addition, the Ministry of Communication and Informatics also develops and harmonises applications, creates SPBE super-apps, and employs big data analytics and artificial intelligence in collaboration with other ministries/institutions.
President Jokowi indicated that the bureaucracy movement must relate to the government’s main aims for the bureaucracy to impact society. With 4.2 million government employees in Indonesia, the government created a new performance measure for them. All the KPIs (key performance indicators) are aligned with the government’s main initiatives, which include investment, poverty, digitisation, inflation, and TKDN (domestic component level in government spending).
Assessment of bureaucratic reform (RB) of ministries/agencies and regional governments as of 2023 must be more directed towards fixing downstream community problems that are the government’s priority, namely poverty eradication, improved investment, digitising services, spending on domestic products, and inflation control.
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The Philippines embraces any cooperation that may aid the government’s digitisation attempts. President Ferdinand R. Marcos Jr. confirmed this at an open discussion at the World Economic Forum (WEF) in Switzerland, where he lauded his administration’s digitalisation initiatives and gains in bureaucratic efficiency.
Since security is a significant concern, President Marcos urges the development of a cybersecurity system for the government’s essential information. The administration has increased efforts to develop a cybersecurity system, a critical component of digitalising the bureaucracy. Moreover, local governments have stepped in to support the construction of digital infrastructure to increase internet connectivity for all Filipinos across the country.
“Local governments and some agencies would take the initiative and establish communication networks… As a result, everything must now be integrated and assembled. We’re also creating government databases, forming databases for the national ID, (and) putting it in place right away,” President Marcos Jr concluded.
Under the Department of Information and Communications Technology’s Broadband ng Masa and Free Wi-Fi for All projects, the current administration has enabled thousands of previously offline regions. President Marcos Jr met with members of the Private Sector Advisory Council on Digital Infrastructure on January 12 to discuss the council’s digital infrastructure work plan. He and the PSAC members discussed the future of the country’s digital infrastructure.
Senate Bill No. 383, also known as the Digital Transformation in Basic Education Act, has been issued to accelerate national infrastructure development for information and communications technology (ICT). The bill directs the National Telecommunications Commission to designate locations for telecommunications tower installation. Priority will be given to missionary areas that are yet unconnected, unserved, or underserved.
Vice President and Department of Education (DepEd) Secretary Sara Duterte also advocates for free internet in all public schools. The remark was made after she visited the Pinaglabanan Elementary School’s Free Fibre Optic Internet Connection and Free Wi-Fi Programme in San Juan City last month. She commended the city for effectively implementing the project, which aims to strengthen the city’s public education system through increased access to information technology.
The Department of Science and Technology will support DepEd and the Department of Information and Communications Technology under Gatchalian’s bill. The policy also aims to increase all schools’ ICT capacity to adopt distant learning and to propel the primary education sector into the Fourth Industrial Revolution.
President Marcos Jr also requested an update on the implementation of Republic Act 11934, also known as the Subscriber Identity Module Registration Act, and directed that the identification number system be digitalised so that it could be used for both public and private exchanges.
According to the Department of Information and Communications Technology (DICT), approximately 20 million subscriber identity module (SIM) cards have been verified with the country’s major telecommunication operators as of mid-January. According to DICT Spokesperson Undersecretary Anna Mae Yu Lamentillo, 20,551,294 or 12.16% of the country’s 168,977,773 active mobile users have been registered since the SIM card registration law went into effect on December 27, 2022.
“SIM Registration is being implemented alongside the Data Privacy Act. Data encryption is required. PTEs (public telecommunications enterprises) are required by law to ensure that end-user data is secure, encrypted, and protected at all times,” she explained.
Following its simultaneous compliance check on-site visits, the National Protection Commission (NPC) ordered the three PTEs to fix several data privacy “gaps” in their SIM registration. However, Naga stated that the three telcos have typically shown the capability in preserved the clients’ data. He does, however, advise telcos to upgrade and tighten their security procedures as information and communications technology improves.