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Thailand’s Digital Strategic Plan for Business

The Digital Government Development Agency (DGA) shared the findings and the strategic plan to drive the growth of government-friendly business systems. DGA Director Dr Suphot Thienwut presented the project’s results and master plan for the next three years on facilitating the business systems project through Doing Business Portal Roadmap.

The Master Plan will lay out a strategy and set of tools to help companies easily navigate the approval, permit and government service processes. The plan’s goals included elevating Thailand’s position on the Ease of Doing Business Index and The Competitiveness of Thailand ranking.

Assistant Director of the DGA, Dr Asis Unyapho, provided an update on the project’s development. Whilst Thammasat University’s Dr Chumpol Boonmee, the project’s advisor, provided an overview of the study’s findings, the conceptual framework, and the master plan for the creation of a fully-fledged business facilitation system (DoBiz Portal).

Government agency representatives met to discuss the merits of the master plan and encourage one another to get their respective agencies ready for its implementation so that the public can reap its advantages.

The National Administration Committee and the Senate have been trying to get the ball rolling on using electronic technology to speed up the delivery of public services at the local level. Dr Supoj has earlier presided over a separate meeting at the Digital Government Development Agency to track the development of a centralised hub for public services. The joint effort is a big start in the right direction.

The one-stop service centre is a collaborative effort between seven different government organisations to improve the quality of life for residents. The project kicked off in July 2022 and aims to create a more modern country where Thai citizens’ lives are simplified through the support of various digital central platforms and the service exchange centre of government agencies.

In addition, the Ministry of Digital Economy and Society has developed a unified digital framework to link private-sector service providers to public-sector organisations. In the future, the system will serve as a crucial part of the country’s infrastructure for business-to-business (B2B) trade. The platform aimed to link numerous digital service provider platforms, opening doors for startups to participate in the global trade and service market.

Thailand has a data protection system to ensure that any government aid complies with the law. The framework incorporated rules for gathering and using data, information policy, and long-term planning to propel the digital society and economy better.

To draft a ministerial rule outlining the supply and procurement techniques that the state must encourage or support, the possibility of requiring qualification checks for registering accounts for digital services was also examined. Members of all ages, including those with impairments and older people, will benefit from the committee’s revised rules and principles for navigating the digital world.

It was decided what might be done to improve Thailand’s digital economy’s backbone through the E-Workforce Ecosystem Platform. The system’s processing platform and architectural design are currently under construction. The committee has guided the forum’s implementation, administration, and related issues.

Previously, to promote and facilitate the expansion of the digital economy, leaders from nine different industries met at a conference organised by the Digital Economy Promotion Agency (depa). Operations from various digital industry groups, agencies, and associations were successfully merged thanks to the gathering.

The Digital Economy Promotion Agency hopes the event’s emphasis on digital innovation and industrial growth will help them realise their mission of building a robust digital economy. Association representatives discussed current issues, highlighted existing flagship activities, and offered suggestions for enhancing the ecosystem during the roundtable discussion.


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